WIIL
WIIL Platform

WIIL answers customers and completes the next step.

Across web, phone, WhatsApp, Telegram, and other social channels, WIIL answers from the business information you approve, books appointments, takes orders, makes reservations, and records inquiries. When a request needs judgment, it brings in your team.

A real restaurant order completed in WIIL
Source

One source of truth for every offering.

Menus, products, services, properties, rooms, and rentals become structured data that your agents, pages, and locations all use. Change it once, it changes everywhere.

  • Draft, publish, and update from one place.
  • Local prices and options for each location.
Built in

Every catalog ships with its own engine.

The agent sells from the catalog. The engine underneath does the rest, and plugs into the systems you already run, out of the box.

POSCRMPMSCalendarOut of the box
Running on a notebook and a phone?

Batteries included. The agent sells, and the engine keeps the calendar, the tickets, and the money straight. Nothing else to buy.

Already run a POS, CRM, or PMS?

WIIL is the strip they all plug into. The agent sells, and your systems stay the source of truth.

Agents

Agents grounded in real business data.

Your agent knows availability, options, policies, and rules, so it moves a customer from question to next step. It answers, and it completes.

  • Books, orders, reserves, and qualifies leads.
  • Speaks 70+ languages across web, phone, chat, SMS, email, WhatsApp, Telegram, and other social channels.
Alex
answering now · web agent · 89 chats this week
What it knows
Files, sites, or plain text.
+ Add knowledge
Menu, spring edition
PDF · 48 KB
Jun 12ready
Hours and policies
DOC · 21 KB
Jun 12ready
Wine list
PDF · 36 KB
Jun 12ready
Drop a file here
Channels

Every channel, one conversation.

A customer can start from search, a web page, a QR code, a call, SMS, WhatsApp, Telegram, or another social channel. The context stays with the same conversation.

  • Start on WhatsApp and finish on the phone.
  • The agent remembers the whole story.
WhatsApp
Instagram
Phone
Web chat
Telegram
Messenger
SMS
Email
WIIL
Completed outcomeBooked
Customer history

Customers pick up where they left off.

WIIL keeps the useful history your business is allowed to keep together across web, phone, and social channels. A returning customer can make a change without explaining the whole request again.

AK
Alex KimAppointments and conversations
  1. Asked about color servicePreferred stylist: Maya
  2. Appointment bookedColor service · Apr 19 · 2:30 PM
  3. Appointment coming upThe service, stylist, and time are already attached.
  4. Customer returns“Can I move it to Friday?”
“Welcome back, Alex. Your color appointment with Maya is tomorrow at 2:30 PM. Would you like to keep it or make a change?”
Integrations

Transactions routed to the right systems.

When a customer books or buys, WIIL sends it where it belongs. Calendars, POS platforms, inventory, CRMs, and marketplaces. Events go out, state comes back.

  • Square and Toast workflows where enabled.
  • Webhooks and apps for everything else.
ACalendarbookings landPOSorders fireCRMleads fileMarketplacelistings syncEvents outState back
Inquiry management

No interest
slips away.

Every question becomes an inquiry with a name, a status, and a viewing on the books. You see who is interested and what happens next.

  • Viewings schedule themselves from the chat.
  • Watch inquiries turn into customers.
Who’s interested2 open

Wed, Jan 21

Priya ShahLoft · 70 Pine AvenueFollow UpRespond
Marcus LeeTownhouse · Lake DriveScheduledRespond
Operations

Every interaction becomes a signal.

Bookings, orders, inquiries, and follow-ups become numbers you can act on. Outcomes, not transcripts.

  • Track conversations, transactions, and follow-ups.
  • Roll up by offering, channel, and location.
Analytics

Dashboard

A unified view of revenue, orders and customer growth across every channel.

Live · updated just now
Total revenue
$93,167

24.0%vs last period

Total orders
1,284

8.1%vs last period

Customers
847

23.3%20 new · 33 returning

Conversations
1,219

19.8%59% converted

Revenue trend$93,167

24.0% vs prior

JUN 1JUN 10JUN 20JUN 30
Orders volume1,284 orders
30D
JULOCTJANAPR
Revenue by serviceShare of total revenue
$93kTOTAL
  • Appointments34%
  • Reservations30%
  • Product orders22%
  • Menu orders14%
Quick statsCompared with last period
Conversion rate
48.8%
Avg order value
$40.17
Customer retention
62%
Top service
Appointments
Industries

Built around how your business transacts.

Choose a business to see the customer request, the work WIIL completes, and the result your team receives.

Web chat

Service Businesses

Explore solution
Customer asks

“Which service is right for me, and do you have Thursday afternoon?”

WIIL completes

Compares services, checks staff availability, and books the selected time.

Business outcome

Appointment booked · Thursday, 2:30 PM

Calendar updated with the service and customer details.

Start with one workflow

Start with one workflow. Grow to the whole business.

Add an ordering flow, a booking agent, or an inquiry desk today. WIIL grows from the first use case to the full platform.