WIIL
Food & Beverage

Orders placed,not justmenus shared.

Restaurants, cafés, delivery, catering. WIIL takes the order, books the table, answers the allergen question — by voice, SMS, web chat, or QR — and sends every ticket straight to your kitchen. Your team stays in service. The orders keep coming.

WIIL · InboxFri · service hours
QR
Table 12 · live order
Margherita · tiramisu · sparkling
now
SMS
+1 415-555-0188
Caesar gluten-free · YES booked 7
2m
WEB
David K. · order #4421
Pizza · ETA 35 min
5m
EMAIL
events@oracle.com
Corporate dinner · 30 ppl Oct 12
12m
QR · Phone · Chat · SMS · EmailOne inbox
Storyboard

Friday night. Fully captured.

Four moments from your busiest service — taken by WIIL while your team stays on the line, in the dining room, and on the pass.

№ 01

Phone Orders

Voice · live · order to kitchen

Voice · live · WIIL answeringFri · 19:14
“Large pepperoni pizza for delivery — extra cheese, no olives…”
✓ Order · #4421
Large pepperoniextra cheese · no olives
$22
Garlic breadsticks
$8
Coca-Cola · 2L
$5
Delivery to1408 Mission St · ETA 35 min
Sent to kitchen · printer #2✓ printed
№ 02

Reservations

Web chat · table held · kitchen note

Web chat · liveOlivetto
Table for 4 Friday 8 PM — birthday dinner
✓ Reservation · #R-1142
WhenFri · 8:00 PM
TableWindow · 04
Party4 guests
▸ note for kitchen
Birthday — please prep complimentary tiramisu
Window booth held. See you Friday — happy early birthday.
Floor plan · live availability
№ 03

Menu Questions

SMS inbound · pulled from your menu

SMS · inbound+1 415-555-0188
Is the Caesar salad gluten-free?
Caesar Salad
Contains glutenContains dairyGF available
▸ croutons contain wheat. Gluten-free version available — sub seeded crackers (no charge).
Perfect — book me at 7
Pulled from your menu · always accurate
№ 04

Multi-Channel

WIIL inbox · QR · SMS · Web · Email

WIIL · Inbox4 active · all channels
QR
Table 12 · live order
Margherita · tiramisu · sparkling
now
SMS
+1 415-555-0188
Caesar GF · YES booked 7
2m
WEB
David K. · order #4421
Pizza · ETA 35 min
5m
EMAIL
events@oracle.com
Corporate dinner · 30 ppl Oct 12
12m
QR · Phone · Chat · SMS · Email
What gets automated

Front-of-house on the line.

Voice & text orders

Orders placed by calling, texting, scanning a QR — accurate, with modifications handled.

Menu intelligence

Ingredients, allergens, specials, pricing — answered from your menu, always current.

Table reservations

Tables booked with party size, preferences, and kitchen notes captured automatically.

Catering inquiries

Complex catering requests captured through natural conversation, routed for follow-up.

Every channel, every ticket
  • Phone orders with accurate item details
  • Text & QR orders for pickup, delivery, or in-house
  • Menu questions and recommendations
  • Allergen and ingredient information
  • Table reservations with party size + notes
  • Catering inquiries captured and routed
The transformation

Same kitchen. Different service.

Before WIIL

Phone ringing through the rush. Voicemails piling up. Walk-ins waiting on hold. Orders mis-taken between courses. Allergen questions Googled at the pass.

OutcomeOrders dropped

After WIIL

Every call answered. Every text replied. Every QR order printed to the kitchen. Allergens answered straight from your menu. Tables booked with the note already on the ticket.

OutcomeOrders captured
Ready when you are

Capture every order. Every channel.

Start taking orders 24/7 — setup takes minutes, not months.