WIIL
Property Management

Requests logged,tours booked,leases handled.

Property managers, landlords, serviced apartments, leasing offices, and community teams. WIIL captures the midnight maintenance request, checks urgency and access, answers resident questions, and prepares the right handoff across every property.

WIIL · Today · Across portfolio12 units
MAINT
Apt 412 · toilet leak
urgent · dispatched
0:32 ago
TOUR
124 Mission 4B · Sarah M.
Sat 11:30 booked
6m ago
APP
#A-1142 · Sarah Mitchell
3 of 4 docs received
14m ago
RENT
Apt 408 · rent question
answered + auto-pay
22m ago
Maintenance · Tours · Apps · Rent✦ Every unit
Product proof · Property management

Understand the issue. Route the next step.

WIIL collects the unit, issue, urgency, safety conditions, and access preference before the request reaches your team or approved vendor.

Resident reports
Unit, issue, current conditions
Team receives
Urgency, access, context, next step
Resident maintenance request
Unit 4B · Web chat
Interface concept
The kitchen sink in unit 4B is leaking underneath. I turned the tap off.
Is the water contained, and is any water near an outlet or appliance?
It is contained under the cabinet. Nothing electrical is nearby.
Thank you. The property team has the details and will contact you to arrange service.
WIIL workflow

The request arrives with the context needed to resolve it.

The property team can review the structured issue, recent messages, urgency, and next step before taking ownership or passing it to a teammate.

WIIL maintenance request workflow showing issue context and conversation

WIIL maintenance-workflow concept shown with demonstration data.

Your business, connected

Everything you sell, finally working together.

Add it once. WIIL turns every menu item, product, service, property, room, and rental into a transaction your team can see and finish.

Property catalog

Who's interested

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Recent activity3 open
Integration possibilities

Connect the resident request to property operations.

Carry resident, property, issue, urgency, access, and payment context toward the systems your operational team already uses.

Zoho logo
Zoho
Stripe
HighLevel logo
HighLevel
Need a custom integration? WIIL can build it around your business.
Storyboard

From midnight leak to Sunday tour.

Four real moments across the portfolio — answered, scheduled, processed, and looked up without your phone ringing once.

№ 01

Maintenance requests

SMS · work order · dispatched

SMS · tenant · 23:08Apt 412 · Mission Loft
Toilet won't flush in 412
Water around the base
✓ Work order · #WO-1142⚠ urgent
IssueToilet · leak + clog
Unit412 · Mission Loft
VendorJ. Plumbing · dispatched
ETATomorrow · 9 AM
Logged · plumber arrives 9 AM tomorrow.
Logged · prioritized · dispatched
№ 02

Showing scheduling

Web chat · prospect · tour booked

Web chat · prospective tenantzillow.com
Can I tour 124 Mission · Apt 4B tomorrow?
▸ Available · Sat
10:00 AM11:30 AM2:00 PM4:30 PM
11:30 works · Sarah Mitchell
Tour124 Mission · Apt 4B
WhenSat · 11:30 AM
Property mgrLia K. · notified
Direct-book · from any listing
№ 03

Application processing

Stepper · documents · auto-collected

Application · #A-1142Sarah Mitchell · Apt 4B
Info
Income
Refs
4Docs
5Review
Income$98K · verified
EmployerStripe · 4 yrs
References2 of 2 · received
Pay stubsAwaiting upload
Document-aware · auto-collected3 / 4 done
№ 04

Rent & lease info

SMS · pulled from your lease docs

SMS · tenantApt 412 · 09:14
When is rent due this month?
Rent is due Apr 1. Last paid Mar 1.
▸ Your lease · summary
Monthly rent$2,400
Next dueApr 1 · in 6 days
Lease endsSep 30 · 2026
Auto-payOff — set up?
Set up auto-pay
Pulled from your lease docs
Every channel, one resolvable request

Built for measurable impact, on every channel.

However a resident, guest, applicant, or owner reaches you, WIIL uses the same property information and carries the request into one operational record.

Phone
Web chat
WhatsApp
Instagram
Messenger
Telegram
SMS
Email
Completed outcome
Resident request assigned and ready to resolve

Property, unit, issue, urgency, access, and source captured.

The transformation

Same portfolio. Different bandwidth.

Before WIIL

2 AM maintenance call. Saturday tour request you missed. Rent questions repeated across twelve units. Application docs chased over five emails. Vacancies dragging two weeks longer than they should.

OutcomeTime eaten

After WIIL

Tickets logged with vendor dispatched before you wake up. Tours booked direct from the listing. Lease questions answered from the docs. Applications walked through step by step. Vacancies filled faster.

OutcomeTime reclaimed
Close the gap

Every ignored request is a lease that won't renew.

Be ready to test in about 3–4 minutes. No ticket queues. No after-hours gaps. Just requests, handled automatically.