Tables booked,rooms reserved,every language.
Hotels, restaurants, event venues, spas. WIIL confirms reservations across every reservable asset, answers in 30+ languages, briefs event managers, and books in-stay services — around the clock. Your front desk focuses on guests who are actually there.
From booking to bedside.
Four moments your guests live through — caught, translated, briefed, and charged without your front desk lifting a phone.
Instant reservations
Web chat · every reservable asset
Every language
Multilingual · real-time translation
Event inquiries
Voice · structured brief routed
Guest services
In-stay chat · spa booked · charged to room
Front desk, fully briefed.
Instant reservations
Tables, rooms, cabanas, spa, events — booked on the spot across web, phone, chat, SMS, and email.
30+ languages
International guests book in their language with real-time translation, and staff sees the English version.
Event inquiries
Complex event briefs captured in structured form and routed to the right events manager automatically.
In-stay services
Guests book amenities, dining, spa, and add-ons during their stay — charged straight to the room.
- Table reservations confirmed instantly
- Room bookings with live availability
- Event capacity, catering, AV, bar inquiries
- Multi-language guest communication (30+)
- Amenity and dining recommendations
- Upgrade and add-on suggestions
Same lobby. Different shift.
Before WIIL
Phone lines jammed through dinner service. International callers met with hold music. Event inquiries lost in voicemail. Guests at the desk waiting while staff answers calls about tomorrow's spa hours.
After WIIL
Every inquiry answered. Every reservation confirmed. Every language understood. Event briefs land in the events manager's inbox. The front desk talks to the guest who is right there.
Confirm every reservation. Every language.
Start confirming reservations 24/7 in 30+ languages — setup takes minutes, not months.