AI BusinessInfrastructure,handled.
Catalogs, locations, agents, transactions — through unified APIs. Ship AI business workflows in minutes, not months.
// One API call. Production AI agent. Live phone number.import { WiilClient } from 'wiil-js';import { BusinessSupportServices } from 'wiil-core-js'; const client = new WiilClient({ apiKey: process.env.WIIL_API_KEY,}); const result = await client.dynamicPhoneAgent.create({ assistantName: 'Sarah', catalogId: 'cat_123', locationId: 'loc_456', capabilities: [ BusinessSupportServices.APPOINTMENT_MANAGEMENT ]}); console.log('Live phone number:', result.phoneNumber);// That's it. Your AI agent is answering calls.
What you skip building.
We handle the infrastructure. You handle the product.
Without WIIL
- Catalog schema and publishing workflows
- Multi-location data, overrides, and routing
- Web catalog hosting and agent grounding
- Telephony integration (Twilio, Vonage, Bandwidth…)
- SMS gateway setup
- Voice pipeline (STT → LLM → TTS)
- Call routing and transfer logic
- Multi-channel message handling
- Transaction workflows (book, reserve, order, apply, qualify)
- POS, marketplace, and business app integrations
- Failover and carrier management
- Compliance and security infrastructure
With WIIL
- One API call
- Production AI agent
- Live phone number
Real infrastructure challenges.
Handled.
Seven engineering pains that disappear the moment you ship on WIIL.
Catalog Infrastructure
Business apps need accurate menus, products, services, properties, rooms, and rentals — but catalog modeling, drafting, publishing, versioning, and syncing are easy to underestimate.
Catalog APIs and publishing workflows for real business offerings.
“Build on top of structured offerings, not flat documents.”
Agent Grounding
AI agents are only useful when they know the actual business data: pricing, availability, services, items, inventory, policies, and workflow rules.
Catalog-aware agents that use real business data to answer, guide, and transact.
“Use real catalog data, not generic prompts.”
Multi-Location Complexity
Chains, franchises, marketplaces, property portfolios, restaurant groups, clinics, and multi-branch operators need shared business logic plus location-specific catalogs, hours, availability, inventory, staff, policies, phone numbers, routing, and reporting.
Location-aware catalog, agent, routing, and transaction infrastructure.
“Global catalog control with location-specific overrides.”
Infrastructure Burden
Building conversational AI means integrating telephony providers, SMS gateways, voice pipelines, and managing carrier relationships — before you write a single line of product code.
We handle the infrastructure. You handle the product.
“Skip the Twilio-Vonage-SendGrid dance.”
Voice Pipeline Complexity
Building voice AI means orchestrating speech-to-text, LLM inference, and text-to-speech in real-time with sub-second latency. Most teams underestimate this.
Pre-built voice pipeline. STT, LLM, TTS — configured and optimized.
“Voice AI without the voice engineering.”
Multi-Channel Fragmentation
Web, phone, SMS, chat, and email each have different protocols, rate limits, state models, and failure modes.
One conversation model across web, phone, chat, SMS, and email.
“Build once, deploy across every supported touchpoint.”
Business Integration Work
AI features often stall when they need to connect to calendars, POS systems, ordering flows, inventory, fulfillment, service platforms, business apps, or marketplaces.
Integration APIs and workflows for supported business systems.
“Connect AI agents to the systems businesses already use.”
Choose how much we handle.
Use what you need. Skip what you don't.
Full AI Business Platform
Use WIIL as your complete backend — catalogs, locations, AI agents, channel delivery, transactions, and integrations.
- Catalogs + locations
- AI agents
- Multi-channel delivery
- Transactions
- Integrations
- Telephony
Apps that need AI-powered business workflows without building any of the underlying infrastructure.
Initiate conversations,
not just respond.
Reach customers proactively with AI-powered calls, SMS, and email — all through unified APIs.
const call = await wiil.messaging.requestCall({ to: '+12125551234', agentConfigurationId: 'reminder_agent', scheduleType: 'SCHEDULED', scheduledAt: Date.now() + 3600000, callingHours: { startTime: '09:00', endTime: '17:00', daysOfWeek: [1, 2, 3, 4, 5] }});
Everything you need.
Nothing you don't.
The full surface area, in monospace.
Catalog Infrastructure
- Catalog TypesMenu, product, service, property, accommodation, rental
- Catalog APIsCreate, update, retrieve, publish structured offerings
- Drafting WorkflowDraft, review, publish, and update catalog content
- Agent GroundingAgents use catalog data to answer and transact
Multi-Location Infrastructure
- Location ModelBranches, stores, properties, rooms, service areas
- Location-Specific DataHours, availability, inventory, pricing, policies
- Catalog InheritanceShared templates with location-level overrides
- Location-Aware RoutingRoute by geography, availability, inventory, intent
Agent Infrastructure
- Agent APIsCreate and configure AI agents per channel
- Channel AgentsWeb, phone, chat, SMS, email — same conversation model
- Catalog-AwareGrounded in real business data, not generic prompts
- Business ToolsBook, order, reserve, apply, qualify, follow up
Conversation Infrastructure
- Multi-channelWeb, phone, chat, SMS, email
- Conversation stateFull context management across messages
- Message historyComplete conversation records with metadata
- TranscriptionAutomatic speech-to-text for all voice
Voice & Telephony Infrastructure
- Phone NumbersProvisioning where supported, global reach
- Number TypesLocal, toll-free, mobile
- RedundancyMulti-provider failover patterns where supported
- Call QualityHD voice, low latency
Transactions & Integrations
- AppointmentsBook, confirm, modify, cancel — with your calendar
- ReservationsTables, rooms, resources, rentals, spaces
- OrdersMenu and product ordering with inventory awareness
- Lead QualificationQualify, store, route, and follow up
- POS IntegrationsSquare, Toast, and other supported platforms
- Marketplace PublishingPublish or sync catalog to connected destinations
API Architecture
- REST APIsStandard HTTP endpoints for all operations
- WebhooksReal-time events for conversations, messages, transactions
- WebSocketLive conversation streaming for real-time UIs
- SDKsTypeScript/JavaScript and Python where supported
One API call. Live AI agent. Production-ready.
Skip the telecom stack, the catalog schema, the multi-location routing, the integrations. Ship the product that's actually yours.